Cisco SmartNet 8x5xNBD support contract providing parts-only hardware replacement service for Cisco Firepower 4125 NGIPS security appliances. Includes software updates, access to Cisco TAC, and next-business-day advance replacement parts.
Specification
Service Type: SmartNet Standard (8x5xNBD)
Support Level: Parts-only (no on-site engineer)
Coverage: Cisco Firepower 4125 NGIPS-K9 appliance
Hardware Replacement: Next-business-day advance replacement
TAC Access: 24/7 access to Cisco Technical Assistance Center
Software Support: Major and minor releases
Fault Reporting: 8 hours a day, 5 days a week
Cisco SmartNet 8x5xNBD support contract providing parts-only hardware replacement service for Cisco Firepower 4125 NGIPS security appliances. Includes software updates, access to Cisco TAC, and next-business-day advance replacement parts.
Specification
Service Type: SmartNet Standard (8x5xNBD)
Support Level: Parts-only (no on-site engineer)
Coverage: Cisco Firepower 4125 NGIPS-K9 appliance
Hardware Replacement: Next-business-day advance replacement
TAC Access: 24/7 access to Cisco Technical Assistance Center
Software Support: Major and minor releases
Fault Reporting: 8 hours a day, 5 days a week
