Cisco SmartNet 24x7x4 service providing major and maintenance releases of Cisco IOS software, access to TAC, and replacement hardware delivered within 4 hours. This is a parts-only contract (no onsite engineer) for the Catalyst 9300X-48TX-E switch.
Specification
24 hours/day, 7 days/week support
4-hour hardware replacement response time
Parts only (no engineer on-site installation)
Software support: Major and maintenance releases
Access to Cisco Technical Assistance Center (TAC)
Access to Cisco.com for downloads and resources
Cisco SmartNet 24x7x4 service providing major and maintenance releases of Cisco IOS software, access to TAC, and replacement hardware delivered within 4 hours. This is a parts-only contract (no onsite engineer) for the Catalyst 9300X-48TX-E switch.
Specification
24 hours/day, 7 days/week support
4-hour hardware replacement response time
Parts only (no engineer on-site installation)
Software support: Major and maintenance releases
Access to Cisco Technical Assistance Center (TAC)
Access to Cisco.com for downloads and resources
