Microsoft MS Nce D365 Contact Center 1MTH Commit

Dynamics 365 Contact Center is a Copilot-first contact center solution that brings intelligence, automation, and efficiency to every customer engagement channel. This license provides customer engagement across digital and voice channels for an all-in-one solution and includes both Contact Center Digital and Contact Center Voice.

Per-user monthly subscription license 1-month rolling commitment Cloud-based contact center solution Includes Copilot and AI capabilities Digital messaging and voice channels Omnichannel customer engagement Unified Routing with 50 record routes/user/month 2,000 Intelligent Voicebot (IVR) minutes/user/month 6,000 Call Intelligence minutes/user/month 35GB Dataverse file storage per user