Microsoft MS Nce D365 Cust SVC Digital Messaging Add-On 1MTH Commit

User license for employees who need access to any combination of the following digital conversation channels within the Omnichannel for Customer Service interface: Chat, SMS, FB Messenger, and Whatsapp. This is a monthly commitment subscription for one month.

Subscription type: User license per month (1-month commitment) Supported channels: Chat, SMS (requires additional Telesign contract), Facebook Messenger, WhatsApp Delivery: Cloud-based software subscription License model: New Commerce Experience (NCE) per-user monthly licensing Requires: Dynamics 365 Customer Service Enterprise or Customer Engagement Plan base license