MS NCE D365 CUST SVC PROFESSIONAL ATTACH TO QLG D365 BASE OFFER 3YR COMMIT

Microsoft Dynamics 365 Customer Service Professional is a cloud-based customer service solution designed for organizations needing essential support capabilities. This is an attach license requiring a qualifying Dynamics 365 base offer, with a 3-year commitment.

- Subscription-based SaaS model per user per month - Attach license (requires qualifying D365 base offer) - 3-year commitment term - Features: case management, knowledge base, entitlements, SLAs, dashboards - Cloud-hosted on Azure infrastructure - NCE (New Commerce Experience) licensing - Commercial segment