Cisco CX Level 1 extended service agreement for the Catalyst 9500-32C-A switch, providing 24x7 support with 4-hour advance hardware replacement and response time. Includes phone support, case management, and access to e-learning resources and specialist-led sessions.
Specification
Service type: Extended hardware support contract
Support level: CX Success Tracks Level 1
Availability: 24x7
Hardware response time: 4 hours
Service: Advance hardware replacement with shipment
Applicable to: Cisco Catalyst C9500-32C-A switch
Contract type: Extended service agreement
Description
Cisco CX Level 1 extended service agreement for the Catalyst 9500-32C-A switch, providing 24x7 support with 4-hour advance hardware replacement and response time. Includes phone support, case management, and access to e-learning resources and specialist-led sessions.
Specification
Service type: Extended hardware support contract
Support level: CX Success Tracks Level 1
Availability: 24x7
Hardware response time: 4 hours
Service: Advance hardware replacement with shipment
Applicable to: Cisco Catalyst C9500-32C-A switch
Contract type: Extended service agreement
