Cisco CX Level 1 support contract providing 8x5 Next Business Day technical support and hardware replacement services for the Cisco Ceiling Microphone Pro. Includes phone support access and NBD parts replacement during business hours.
Specification
Service Level: 8x5 Next Business Day (9 AM - 5 PM)
Support Type: Phone and hardware replacement
Hardware Replacement: Next Business Day delivery
TAC Access: Business hours phone support
Service Term: Typically 1 year (standard for Cisco CX contracts)
Supported Product: Cisco Ceiling Microphone Pro (CS-MIC-CLGPRO-C)
Description
Cisco CX Level 1 support contract providing 8x5 Next Business Day technical support and hardware replacement services for the Cisco Ceiling Microphone Pro. Includes phone support access and NBD parts replacement during business hours.
Specification
Service Level: 8x5 Next Business Day (9 AM - 5 PM)
Support Type: Phone and hardware replacement
Hardware Replacement: Next Business Day delivery
TAC Access: Business hours phone support
Service Term: Typically 1 year (standard for Cisco CX contracts)
Supported Product: Cisco Ceiling Microphone Pro (CS-MIC-CLGPRO-C)
