MS NCE D365 CUST SVC DIGITAL MESSAGING ADD-ON 1MTH COMMIT

MPN: P1M:CFQ7TTC0LHXC:0001:1:

Price on request

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Description

User license for employees who need access to any combination of the following digital conversation channels within the Omnichannel for Customer Service interface: Chat, SMS, FB Messenger, and Whatsapp. This is a monthly commitment subscription for one month.

Specification

Subscription type: User license per month (1-month commitment) Supported channels: Chat, SMS (requires additional Telesign contract), Facebook Messenger, WhatsApp Delivery: Cloud-based software subscription License model: New Commerce Experience (NCE) per-user monthly licensing Requires: Dynamics 365 Customer Service Enterprise or Customer Engagement Plan base license

Compatible accessories

Dynamics 365 Customer Service Enterprise Dynamics 365 Customer Service Digital Messaging and Voice Add-on Telesign SMS Contract

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MS NCE D365 CUST SVC DIGITAL MESSAGING ADD-ON 1MTH COMMIT

Description

Specification

Compatible accessories

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