Cisco SmartNet 24X7X4 parts-only support contract for the ASR 9900 A99-48X10GE-1G-TR line card. Provides four-hour advance replacement parts response time, 24 hours a day, 7 days a week, including Cisco-observed holidays.
Specification
Service Level: 24x7x4 (four-hour response)
Support Type: Parts only - advance replacement
Availability: 24 hours/day, 7 days/week
Holidays: Includes Cisco-observed holidays
Compatible Device: A99-48X10GE-1G-TR (48-port 10GE/1GE line card for ASR 9900)
Support Access: Cisco Technical Assistance Center (TAC)
