Cisco SmartNet Onsite 24x7x4 support contract for the FPR4115-NGFW-K9 Firepower 4115 firewall. Includes onsite engineer support, 24/7 fault reporting, software updates, and 2-hour hardware replacement from fault diagnosis.
Specification
Annual support contract
24x7x365 fault reporting and support
Onsite engineer support
Software support with major and minor updates
24x7 access to Cisco Technical Assistance Center (TAC)
2-hour hardware replacement from fault diagnosis
Extended access to Cisco.com
