Cisco CX Support Level 1 contract with 8x5 Next Business Day hardware replacement service for the IE-4000-16T4G-E industrial Ethernet switch. Provides access to Cisco Technical Assistance Center (TAC) and hardware support.
Specification
Service Type: Hardware Support Contract
Support Level: CX L1
Response Time: 8x5 Next Business Day
Applicable Product: Cisco IE-4000-16T4G-E
Includes: TAC access, software updates, hardware replacement by next business day
Description
Cisco CX Support Level 1 contract with 8x5 Next Business Day hardware replacement service for the IE-4000-16T4G-E industrial Ethernet switch. Provides access to Cisco Technical Assistance Center (TAC) and hardware support.
Specification
Service Type: Hardware Support Contract
Support Level: CX L1
Response Time: 8x5 Next Business Day
Applicable Product: Cisco IE-4000-16T4G-E
Includes: TAC access, software updates, hardware replacement by next business day
