Full specification
Service Type: Tech Care Essential (Operational Support)
Product: Windows Server 2022 Datacenter Edition
Core Coverage: 16 cores
License Type: ROK/FIO (Reseller Option Kit / For Internal Operations)
Term: 5 years
Support: 24/7 telephone, live chat, automated incident logging
Response Time: 15 minutes for severity 1 critical incidents
Channels: Phone, chat, forums, automated logging