Cisco CX Level 1 support contract providing 24x7x4 technical support and hardware replacement service for the Cisco ASR 1009-X router, including access to the CX Cloud portal with expert assistance and resources.
Specification
24 hours a day, 7 days a week availability
4-hour response time for hardware replacement
Phone and web support included
CX Cloud portal access
Access to technical resources and e-learning
Description
Cisco CX Level 1 support contract providing 24x7x4 technical support and hardware replacement service for the Cisco ASR 1009-X router, including access to the CX Cloud portal with expert assistance and resources.
Specification
24 hours a day, 7 days a week availability
4-hour response time for hardware replacement
Phone and web support included
CX Cloud portal access
Access to technical resources and e-learning
